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420bet collects and uses your personal information only to run your account and process transactions through payment rails like Rocket and Bank Transfer. What we collect, why we keep it, and how you can act on it — this policy covers all of that, clearly.
When you open an account with us, we collect the information you submit during registration — your name, contact details and any identity documents required for account verification. When you make a deposit or withdrawal through Rocket or Bank Transfer, we record transaction references tied to your account wallet. We do not store full payment-instrument credentials on our own servers; those are handled at the payment-processor level. We also collect device and session data — browser type, IP address, pages visited — to keep the platform working correctly and to detect unusual activity on your account. This information stays within the scope of running your account and is not sold to third parties for marketing purposes. Cookies are used to maintain your session and remember your preferences; you can adjust cookie settings through your browser. Whether this policy applies to you depends on your local law and the eligible regions our service covers. We update this document when our practices change and publish the revised version here.
Transaction references from Rocket deposits and withdrawals are logged against your account wallet for reconciliation and dispute resolution. We do not store your Rocket PIN or full wallet credentials.
Bank Transfer details — reference numbers and amounts — are kept in your account history. These records help resolve any mismatch between your bank statement and your account balance.
Name, email, phone number and verification documents submitted at sign-up are stored for account management and to meet the identity checks required before withdrawals are processed.
We log browser type, session timestamps and IP addresses to keep your account secure and to identify access patterns that look out of place. This data is not shared with advertisers.
This policy governs what 420bet collects and processes directly. It does not extend to third-party services you reach through links on our site, payment processors operating their own platforms, or game studios whose lobby content you access. Understanding the boundary helps you know which organisation to contact when a data question arises. Availability of our service depends on your local law and eligible regions.
Covered. Everything you submit when opening or managing your account — login credentials, contact details, verification documents — falls squarely under this policy.
Covered. Deposit and withdrawal records tied to your account wallet, including Rocket and Bank Transfer references, are handled under this policy's data retention rules.
Partially covered. We process your browsing behaviour on our own pages. Game content served by studios like Pragmatic Play operates under those studios' own agreements once the game frame loads.
Not covered. If you follow a link away from 420bet — to a payment provider's own portal or an external site — that organisation's privacy terms govern what happens next, not ours.
You have real, actionable choices about the data we hold. Review your account details at any time by opening the account settings page — your profile fields show exactly what you submitted at registration. If something is wrong, you can edit standard fields directly; for documents already verified, raise a correction request through our support channel and we will walk through the process with you. You can ask us what data we hold on your account, and we will respond through the same contact route. If you want to close your account, the process starts in account settings; data retention after closure follows the rules set out in this policy. These rights apply where your use of the service is covered by your local law and eligible regions. We do not make any of these steps complicated — the request goes to support, we confirm receipt, and we follow through.
Open account settings to see the profile data we hold. Transaction history is available in the wallet section and shows every deposit and withdrawal reference on file.
Standard fields like email and phone can be updated directly in settings. For verified identity documents, contact support with the correction and we will confirm the steps needed.
Send a data inquiry through our support route. We will confirm the categories of information tied to your account and how long each category is retained under this policy.
Start the closure process in account settings. After closure, we retain certain records for the period required by our operating obligations; we will tell you which ones and for how long.
If you have a question about this policy, want to review your data, or need to raise a correction, the routes below are the ones we have published. Use the channel that suits your situation — live chat for quick questions, email for formal data requests. We do not publish operating hours we cannot stand behind, so check the contact page on the site for current availability.
Open the chat widget from any page on 420bet. Describe your privacy question and our support team will either answer it directly or escalate it to the right internal contact.
Send your data request or correction inquiry to our published support email. Include your registered account email so we can match your request to the right record without delay.
For routine changes — profile fields, contact preferences, cookie settings — go directly to your account settings page. Many requests are faster to handle there without contacting support at all.
We keep data practices straightforward. Your information is stored on secured infrastructure; access is restricted to staff and systems that need it to run the platform. Cookies on 420bet serve session management and preference recall — not third-party ad targeting. We review retention schedules periodically and remove data that is no longer needed for account or compliance purposes. Requesting a change is a direct process through support.
Account and transaction data is stored on secured servers. Internal access is restricted by role — only the functions that need your data to process an account action or resolve a dispute can reach it.
We use cookies to keep your session active and remember display preferences. You can manage or clear cookies through your browser settings. We do not pass cookie data to advertising networks.
We keep account data for the period needed to manage your account and meet our operating obligations. When that period ends, data is deleted or anonymised. You can ask about the retention period for any specific category.
When this policy changes in a material way, we publish the updated version here and note the revision date at the top of the page. Check back here if you want to see the current version.
These are the questions we hear most often about how this policy works, what your options are, and how to get in touch. If your question is not here, reach us through live chat or email.
We collect the details you enter at registration — name, email address, phone number and any identity documents required for account verification. We also record your session and device data while you use the platform to keep your account secure.
We do not sell your data to advertisers or marketing companies. We share information only with payment processors handling your Rocket or Bank Transfer transactions and with service providers that operate parts of our platform, strictly for that operational purpose.
Open account settings to view your current profile fields. Standard fields can be edited directly. For verified documents or records you cannot edit yourself, send a request through live chat or email support — we will confirm the correction steps with you.
After you close your account, we retain certain records for the period required by our operating obligations. The exact duration depends on the data category. Contact support to ask about the retention period for any specific type of information on your account.
Yes. Transaction references tied to your account wallet — including Rocket and Bank Transfer records — are covered by this policy. We do not store your Rocket PIN or full bank credentials; those remain with the relevant payment processor.
Send your request to our published support email or use live chat to flag it. Include your registered account email so we can locate your records. We confirm receipt and follow through on the request as set out in this policy.